The Secret to Employee Retention: It's Not Rocket Science
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The Secret to Employee Retention: It’s Not Rocket Science

ByRodel Laxa Frias

In today’s competitive job market, employee retention is a constant challenge for businesses of all sizes. The cost of replacing an employee is significant, encompassing recruitment, training, and the loss of productivity. So, what’s the secret to keeping your best talent? It’s not about beanbag chairs or free snacks. As…

Grab Philippines and partners empower Filipino communities with full-ride college scholarships
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Grab Philippines and partners empower Filipino communities with full-ride college scholarships

ByTrixie Dauz

MANILA, PHILIPPINES, 14 June 2023 – Grab Philippines and PHINMA Education proudly announce the first batch of GrabScholars — six outstanding students from Greater Metro Manila and Iloilo City who have been awarded full-ride college scholarships. Co-facilitated with online human-skills school BagoSphere, the initiative aims to empower disadvantaged Filipinos through…

SM Cares blind awareness campaign made even wider, goes all the way to Cavite
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SM Cares blind awareness campaign made even wider, goes all the way to Cavite

ByTrixie Dauz

SM Cares just launched the latest leg of “The Blackout Zone”, the organization’s highly successful exhibit designed to simulate blindness in SM City Tanza, Cavite last April 24, Monday. Present at the launch were Engr. Bien Mateo, Senior Vice President of SM Supermalls, Arch. Jaime Silva from the Philippine Foundation…

Beautéderm CEO Rhea Anicoche-Tan mentors young entrepreneurs in Pampanga 
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Beautéderm CEO Rhea Anicoche-Tan mentors young entrepreneurs in Pampanga 

ByTrixie Dauz

True to her promise to inspire other entrepreneurs, Beautéderm CEO and President Rhea Anicoche-Tan delivered an important message to exclusive group of business owners in Pampanga, YEP (Young Entrepreneurs of Pampa monga), last Thursday at the Beautéderm Headquarters, Angeles City. “When you dream, make it big. And if you made…

The Weakest Link of the Marcos Administration
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The Weakest Link of the Marcos Administration

ByTrixie Dauz

There is a shadow that looms over the Marcos administration. No, let us not drag Martial Law into this. This writer is pertaining to this high-ranking government official with two subordinates who function as a collector and depositor. This government official allegedly has raked in a lot of cash thanks…

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10 Tips for Successful Call Center Agent Coaching Sessions

ByKiko Laxa Ferrer

As a Subject Matter Expert, Nesting Lead or even Mentor Coaching call center agents can be challenging, time consuming, and frankly, emotionally draining. But it doesn’t have to be. With the proper knowledge, application of new skills and tweaking of existing skills, you can hold more successful call center agent…

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Signs that someone is a call center agent.

ByKiko Laxa Ferrer

Here are the signs that someone is a call center agent.-Nakajacket ang init-init-Cofee, yosi and jacket-They answer your question politely, with yes sire, yes mam, even if it’s just a casual conversation. This happens even if you call their home.-Kapag 9 am pero may nakita kang isang grupo na nagiinuman-If…

Mga Natutunan ko Kay Micheal Jordan
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Mga Natutunan ko Kay Micheal Jordan

ByKiko Laxa Ferrer

Michael Jordan is arguably the best player in the history of the NBA. 6 Championship rings, 6 Final MVP’s and 5 NBA MVP’s are just a few amazing achievements to his name. A number of great NBA players have credited Michael Jordan as their inspiring mentor that they looked up…