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Signs that someone is a call center agent.
Here are the signs that someone is a call center agent.-Nakajacket ang init-init-Cofee, yosi and jacket-They answer your question politely, with yes sire, yes mam, even if it’s just a casual conversation. This happens even if you call their home.-Kapag 9 am pero may nakita kang isang grupo na nagiinuman-If…
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The Secret to Employee Retention: It’s Not Rocket Science
In today’s competitive job market, employee retention is a constant challenge for businesses of all sizes. The cost of replacing an employee is significant, encompassing recruitment, training, and the loss of productivity. So, what’s the secret to keeping your best talent? It’s not about beanbag chairs or free snacks. As…
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10 Tips for Successful Call Center Agent Coaching Sessions
As a Subject Matter Expert, Nesting Lead or even Mentor Coaching call center agents can be challenging, time consuming, and frankly, emotionally draining. But it doesn’t have to be. With the proper knowledge, application of new skills and tweaking of existing skills, you can hold more successful call center agent…
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Interbyu(first time mo?)
Franz710’s misadventures of a call center agent story part 4 “A date is a job interview that lasts all night. The only difference between a date and a job interview is that there are not many job interviews where there’s a chance you’ll end up naked at the end of…
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The Egg
By: Andy Weir You were on your way home when you died. It was a car accident. Nothing particularly remarkable, but fatal nonetheless. You left behind a wife and two children. It was a painless death. The EMTs tried their best to save you, but to no avail. Your body…
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The purpose of our lives is to be happy – Dalai Lama
In order to carry a positive action we must develop here a positive vision. When you are discontent, you always want more, more, more. Your desire can never be satisfied. But when you practice contentment, you can say to yourself, ‘Oh yes – I already have everything that I…
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